Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
- All items will be shipped using the selected carrier selected during the checkout process. If any tracking information is available it will be emailed to the email address provided.
Items will be shipped out within 2-3 business day. Items that require custom monogramming will be shipped out in 3-5 business days. Privacy & Security
- We will not disclose any information you provide about yourself to any third parties. To prevent unauthorized access to our database, and to ensure the appropriate use of information, we have put in place electronic and managerial procedures to safeguard sensitive information. We use Secure Sockets Layer (SSL) encryption on web pages where personal information is required.
This Website including the Content is protected by copyright and/or other proprietary rights. The Content may include content owned and controlled by third parties and licensed to the Company Returns & Replacements
- At Initial this LLC we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.
The goods must be returned in the same condition as received and if possible with all packaging. Initial This LLC reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged, worn or tampered with. Items with custom monogramming are non-refundable except on an error on our part. If you are returning an item because of an error on our part or because it is faulty, we will be happy to refund your costs incurred in sending it back. Otherwise you will be responsible for those charges.
Please Contact us prior to returning any items atsales@just3letters.com or 843-450-2167
Returns Address:
Initial This LLC
420 Newburgh Court
Myrtle Beach, SC 29579
Payment, Pricing & Promotions
- We Accept Payment via Major Credit Cards – Visa, Mastercard and American Express. Our checkout is processed using Paypal Inc. That uses 128-bit SSL encryption. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.
Viewing Orders
- To view your order with initial this you can login to your initial this account order updates. You can also contact us with your order number.
Updating Account Information
- It's very easy to update your account information. Simply log in, and edit your information from the list of options in the left column under My Account. You'll be able to change, update, and save any information you have stored with us..
